Updated COVID-19 Message from Bloomfield Interim Town Manager, Philip K. Schenck, Jr. and Police Chief, Paul B. Hammick

Dear Bloomfield Neighbor,

Over the past several weeks the Town’s Emergency Operations Coordinator, along with the West Hartford/Bloomfield Heath Director, have been monitoring the progress of Coronavirus infection rates, as well as updated directives from Governor Lamont, information from the Department of Public Health and local municipal responses. On Thursday, November 12, 2020, infection rates in the Towns of Bloomfield and West Hartford, as well as several surrounding communities in Connecticut, accelerated to the highest levels (category Red) as recorded by the Connecticut Department of Public Health.

As a result, the Town of Bloomfield has implemented additional precautionary measures in an effort to better protect the health and welfare of our employees and the community we serve. Town of Bloomfield buildings including the Town Hall, Library, Alvin & Beatrice Wood Human Services Center at 330 Park Ave, and Department of Public Works will be modifying practices as outlined below until further notice. The staff in the town buildings will continue to work and are available by phone or email for any questions or assistance that you may need.

We appreciate your understanding during these trying times, and remind you to please stay safe and follow all recommended precautions to protect the health of you, your family and our community from Coronavirus.

TOWN HALL
Bloomfield Town Hall will remain open to service the public from 9am – 5pm, Monday through Friday. In order to protect the health and well-being of the general public and Town employees, changes have been made on how services are provided by departments physically located in Town Hall.  Walks-ins will still be accommodated. A Drop Box is available for use and is located outside of the Park Avenue entrance.

Public Visitor Guidelines        

  • For the health and safety of the public and staff, all business should be by appointment only until further notice.
  • For public safety and the safety of the staff, face coverings will be required when conducting business with Town Hall staff in Town Hall or on Town Hall grounds.
  • Face masks will be provided if customer does not have face covering, subject to availability.
  • For the health and safety of the public and staff, staff reserve the right not to service customers who fail to wear protective gear.
  • Use of drop box, phone and online options to reduce person to person interactions is the safest and preferred method to conduct business.
  • Appointments should be made in advance. 
  • Town Hall doors will be locked, and key fobs will be provided to all Town Hall personnel  
  • If the customer does not have an appointment, the individual department will review if they can accommodate a drop-in or to schedule an appointment at a later time. 
  • Customers will be escorted by employees from lobby area to department and back to lobby area. 
  • Solicitors will not be allowed in the building during this phase.
  • The public will be allowed in one at a time by the Town employee in the greeter’s booth, which has a protective shield.  If the customer does not have an appointment, the employee will contact the department for a drop-in or to schedule an appointment at a later time if the department is unable to accommodate the customer. 
  • Social distancing of at least 6 feet must be maintained by staff and the public.
  • Occupancy in Town Hall offices will be limited to one citizen per department conducting business at a time.  The Tax Office, Town Clerk and Building Departments will be allowed two people at a time if appropriate shields are in place. Citizens accompanied by caregivers or parents/guardians with small children are considered one unit; however, all persons (except for children under the age of 2) are subject to the same personal safety requirements outlined herein.
  • Work space utilized in conducting in person business will be disinfected by employees after each visitor into an office.
  • Hand sanitizer stations are located in the lobby and other public areas for public use.
  • Pens or other writing instruments will not be provided.
  • Touchless drop boxes for various documents (absentee ballot requests, tax payments, etc.) are installed in the circle on the Park Ave side of Town Hall.
  • No parking will be allowed in the circle adjacent to the Park Avenue entrance

                       If you are not feeling well, you are asked to remain home      

BLOOMFIELD POLICE DEPARTMENT:
860-242-6060   https://www.bloomfieldct.gov/police
Police Response During CoVID-19 - https://www.bloomfieldct.gov/police/news/police-response-during-covid-19

VOLUNTEER AMBULANCE  
860-243-3482    https://www.bloomfieldct.gov/volunteer-ambulance

ALVIN & BEATRICE WOOD HUMAN SERVICES:

  • Greeters/Door monitors will be in place from 9am – 5pm at both the Leisure Services/Social & Youth Services entrance and Senior Services entrance (southwest & southeast entrances).  All other entrances will remain secured.
  • After 5:00 pm, all visitors will be required to use the Senior Services entrance (southeast entrance).
  • Sign-in sheets will be at both entrances
  • Covid questions and temperature checks will be conducted
  • Visitors will check-in for their meetings/activities at these locations and masks will be required.
  • Building program schedules will be provided at both check-in locations.
  • Drop boxes will be located at both Leisure Services/Social & Youth Services entrance and Senior Services entrance for safe and secure use by building patrons.

Leisure Services:
860-243-2923
https://www.bloomfieldct.gov/leisure-services

  • Leisure Services office will be for appointment only, the department will remain open from 9:00 a.m. until 5:00 p.m. to provide the following services:
  • Outdoor activities will remain open and encouraged following the State of CT recommended guidelines.
  • All passive parks and trails will remain open for use. Please practice social distancing while using these outdoor resources.
  • Staff will conduct walkthroughs in program areas within the facility and continue to clean each program area after use.
  • Plan and prepare for innovative ways to encourage for residents to continue to recreate and maintain a healthy mind and body in these challenging times. Ideas that the department is preparing to release include but not limited to: Go for a walk, Take a hike, Create a scavenger hunt in your yard or neighborhood park, Home arts and crafts projects, Build a fort, Go for a bike ride, etc. Be creative and practice social distancing.
  • As we move forward into the next planning cycle the department is working with instructors to continue to develop physical classes that can also be done remotely by utilizing online resources such as Zoom as well as in person following the State of CT recommended guidelines. By providing alternatives participants and instructors can communicate with one another as well as other program participants.
  • Office staff will continue to answers phones, assist the Town with communication to our residents through email blasts and messaging posted to the eboards.

Senior Services:
860-243-8361 and 860-243-8364
https://www.bloomfieldct.gov/senior-services

  • Senior Services staff will be available weekdays from 9:00 am until 5:00 p.m. and will continue to provide the following services:
  • Mini-bus transportation
  • FoodShare
  • Meals-on-Wheels
  • Wellness calls that also encourage residents to reach out to staff if they want to chat with someone.
  • Day brightener program (the distribution of baked goods provided by Stop & Shop, along with ‘thinking of you” notes).
  • Offer ideas and opportunities for residents to stay engaged and active: brain games, puzzles, trivia challenges, Zoom book club; walking and other outdoor exercises.
  • Current Zoom/distance classes in Pilates, Aerobics, Be Fit.
  • Live Well at Home telephone workshops in collaboration with North Central Agency Area on Aging.
  • Promotion and distribution the Aging Mastery Program Starter Kit.
  • Work with instructors to continue to develop physical classes that can also be done remotely by utilizing online resources such as Zoom as well as in person following the State of CT recommended guidelines. By providing alternatives, participants and instructors can communicate with one another.
  • Answer phones, assist residents with questions and concerns.
  • Assist the Town with communication to our residents through email blasts, our monthly newsletter and telephone calls.
  • The department with continue to evolve as our environment changes and will continue to explore additional ways to provide vital and social opportunities for the residents of Bloomfield.
  • Conduct walkthroughs in program areas within the facility and continue to clean each program area after use.

FOOD IS AVAILABLE IF YOU NEED HELP - Please note that if you or anyone in your household has been diagnosed with Covid-19 or displaying any symptoms of illness, please call us to discuss alternative arrangements to access food.

DONATE - Monetary or gift card donations are the most efficient way to help. Please refrain from hosting physical food drives or dropping off food to the Food Bank while Covid-19 is a threat. Monetary or gift card donations allows us to safely provide what is needed to the residents we serve.

Donations can be mailed to:  Bloomfield Social & Youth Services, 330 Park Avenue, Bloomfield, CT  06002.  You may also click the PayPal link below to safely make a donation:  https://paypal.me/BloomSocialYouth?locale.x=en_US

Social & Youth Services:
860-242-1895
https://www.bloomfieldct.gov/social-and-youth-services

Social Services will continue to provide the following services:

  • The Bloomfield Food Bank will provide pre-packed bags for “curbside” pick-up, during designated day(s).  The department will continue to work with the West Hartford-Bloomfield Health District and Senior Services to provide food to residents who have been diagnosed with the Coronavirus and are unable to access food.
  • Until further notice, we will refrain from accepting food donations from the public.  Monetary or gift card donations allow us to safely provide what is needed to the residents we serve.
  • The Bloomfield Diaper Bank will provide “curbside” pick-up for families in need.  Residents should call in advance for service.
  • Community Renewal Team (CRT) Energy Assistance Program – There are no in-person appointments at this time.  All appointments are conducted by phone.  Applicants can call (860) 560-5800 to schedule an appointment
  • Energy Assistance – All other utility and fuel assistance needs will be handled on a case by case basis.  Residents can call the office during business hours to discuss needs.
  • Employees will remain available to residents, via phone, during business hours to assist with all other questions and needs.  Limited in-person appointments will be scheduled on a case by case basis.
  • Any emergency that occurs after-hours and cannot wait until the next business day, are directed to contact Bloomfield Police.   Bloomfield Police has an emergency contact list of department employees.
  • The department will continue to evolve as our environment changes.  We will continuously explore additional ways to provide safe and innovative programs and services to the residents of Bloomfield

Youth Services Programs

  • Youth Services will continue to provide hybrid, virtual and limited, in-person, small group activities that follow State of CT & CDC recommended guidelines.
  • If it is no longer advised to meet in-person due to updated Covid guidelines, all Youth Services activities will be virtually facilitated.
  • The Juvenile Review Board will continue to serve youth and families via phone & Zoom.  Virtual hearings will be scheduled by the Assistant Youth Services Coordinator.

PUBLIC LIBRARIES:
Bloomfield Public Library continues to expand services at Prosser Library and McMahon Wintonbury Library!

  • We are open Monday through Friday from 11:00-6:00 and until 8:00 on Wednesdays.
  • Call ahead for available services: curbside delivery, reference services, browsing and technology appointments (computer, printer, scanner, copier, fax)
    • Prosser: 860-243-9721
    • McMahon Wintonbury: 860-242-0041
  • Printing & reference services available via email at askbplct@gmail.com
  • Visit the Event Calendar for the virtual program schedule, or view the
  • Printable Event Calendar.
  • Our book drops are open.
  • Book donations will not be accepted.

Our digital locations and online resources are available 24/7, including bplct.org and through Facebook and Instagram @bplct. Please visit https://bplct.org/online-resources/ to see the wide array of digital offerings available, including The New York Times, ebooks, audio books, digital literacy resources for our littlest patrons, streaming movies, language learning apps, and so much more.

PUBLIC WORKS
860-243-1487   https://www.bloomfieldct.gov/public-works

Visitors & Customers:

  • Non-essential visitors to the Public Works facility should be minimized.
  • The building will be locked and signage is in place to direct visitor's to call the front desk for service
  • All deliveries shall be processed through the Fleet Manager's office and associated reception area.
  • All visitors entering the building shall be required to wear a mask.

DIAL 2-1-1 TO TALK TO A SPECIALIST FROM ANYWHERE IN CONNECTICUT
Help locating programs and services in your area, find information, discover options or deal with a crisis. If you are having difficulties using the 2-1-1-number, dial 1-800-203-1234.

Coronavirus information is also on the 2-1-1 website

https://uwc.211ct.org/coronavirus-novel-in-connecticut-general-information/

All of the above changes will be in effect until new guidance is provided, upon which time additional modifications will be made as required. 


Town Department contact list and emails:

 

              Assessor’s Office                 860-769-3530       https://www.bloomfieldct.gov/assessor

              Building                                860-769-3516       https://www.bloomfieldct.gov/building

              Engineering                          860-7693524        https://www.bloomfieldct.gov/engineering

              Finance                                 860-769-3533       https://www.bloomfieldct.gov/finance

              Human Resources                860-769-3544       https://www.bloomfieldct.gov/human-resources

              Information Technology         860-769-3539       https://www.bloomfieldct.gov/information-systems-and-technology

              Planning & Zoning                 860-769-3515       https://www.bloomfieldct.gov/planning-and-zoning

              Registrar of Voters                 860-769-3540       https://www.bloomfieldct.gov/registrar-voters

              Tax Collector                          860-769-3510       https://www.bloomfieldct.gov/tax-collector

              Town Clerk                              860-769-3507       https://www.bloomfieldct.gov/town-clerk

              Town Manager                         860-769-3504       https://www.bloomfieldct.gov/town-manager