FREE (PCR) COVID TESTING - 1161 Albany Ave, Hartford CT, 06112

Location: Corner of Albany Ave & Woodland Street - Parking available at King's Chapel Church of God parking lot on Woodland Street

Refer to the FAQs below and the flyer attached

Regarding Identification:
1.      What if a person is not from this country and does not have identification can they be tested?​ 
         Answer: Yes
2.      What if a person is not from this country and wants to be tested, what identification do you accept?  
         Answer: They just will need to provide an email address to receive results.  

Regarding Test Results:
3.      How does a person get their results?  ​
         Answer: Patients will receive and invitation to access their results through the patient Portal.
4.      What number does a person call if they have not received their testing results? ​
         Answer: They can call 800-298-6470 or email cov2support@sema4.com.  They will assist with accessing results through the portal.  They cannot    provide results over the phone.
5.      What phone number does someone call for questions of the testing process?  
         Answer: They can call 800-298-6470 or email cov2support@sema4.com
6.      Are results still taking 2-3 business days?  ​
         Answer: Results are typically available in 24-48 hours.
7.      What if a person does not have email, how do they receive their results?  
         Answer: ​An email is required to receive results.  They can create an email account at the testing site if needed.  If someone is positive, they will receive a call from our Customer Service team.

Regarding Staffing:
8.      Do you have Spanish speaking staff present at the site every day?  
         Answer: ​We do our best to have Spanish speaking staff at locations.