Energy Assistance Programs

Community Renewal Team (CRT)

The Community Renewal Team (CRT) processes applications for the Connecticut Energy Assistance Program (CEAP) and the Contingency Heating Assistance Program (CHAP).  These programs provide financial assistance for your primary source of heat.

In order to qualify you must complete an application with a CRT Intake Worker.  The total income and assets for your household must not exceed the income/asset limits for the program.  Click here for eligibility guidelines and paperwork needed for your application.

Appointments can be scheduled by calling CRT at 860-560-5800.  The Connecticut Energy Assistance Program (CEAP) officially begins on November 1st and ends at the end of April.  However, appointments can be made as early as September.

Operation Fuel

Operation Fuel is a private, not-for-profit agency that provides emergency financial assistance with energy or utility bills.  Grants through this program may vary based on funding availability.

To apply for assistance from Operation Fuel, you can call Social & Youth Services at 860-242-1895.  An application will be completed with you and the total gross income for the entire household must not exceed guidelines for this program.  Click here for eligibility guidelines.

Utility Assistance Programs

NewStart - Eversource

This program is for customers with arrearages on their electric bill with Eversource.  Customers can reduce or eliminate their past-due balance if they pay an agreed upon monthly budgeted amount on time, each month.  The monthly budget will be based on average annual usage and the arrearage amount.  The customer must also make a one-time agreed upon good faith payment in order to enroll into the program.  Eligibility criteria include: arrears of $100.00 or more that are at least 60+ days overdue, gross income for the entire household of less than 60% State Median Income.  For more information, please call 1-800-286-2828.

Matching Payment Program (MPP)

The Matching Payment Program allows you to maintain year-round electric or gas service and possible elimination of back balances, if you qualify, and pay an agreed-upon amount on time each month.

Here's how it works.  Eversource or Connecticut Natural Gas, through the Matching Payment Program, will match your payments once you are approved for and receive energy assistance from the Connecticut Energy Assistance Program (CEAP) and the Contingency Heating Assistance Program (CHAP).  For every dollar you pay toward your bill, a dollar will be credited to your past-due amount.

So, you pay a portion, energy assistance pays a portion, and Eversource or Connecticut Natural Gas will pay a portion.  Making all required payments in the Matching Payment Program protects your household from shut-off, in addition to getting the payment match.

To be eligible:

  • You must be a current Eversource or Connecticut Natural Gas residential customer and heat your home with electricity or natural gas;
  • Your household income must be at or below 60 percent of the estimated state median income;
  • You must have CEAP energy assistance funds applied directly to your Eversource or Connecticut Natural Gas account;
  • You must continue to pay your payment arrangement amount on time each month.

Weatherization Programs

Home Energy Solutions (HES) - Income Eligible

The Home Energy Solutions - Income Eligible (HES-IE) program, supported by Energize Connecticut, provides valuable weatherization measures to help renters or homeowners reduce their energy bills by making their homes more energy efficient.  HES-IE is a free service for income-eligible residents.

In addition to the HES weatherization services some households may also qualify for insulation and energy-efficient applicances.  Weatherization services include the installation of energy efficient light bulbs, caulking drafts, cracks and leaks in windows and doors, and installing water-saving faucet aerators and shower heads.

HES - Bloomfield Residents - Prosser Fund

Bloomfield Fuel Bank